magicjack works on computer but not router

But our Engineering Department have devised a way to run it by upgrading its firmware. Is magicJack original USB version compatible with windows 8.1 and does it use the new Metro-style interface like the magicJack plus and the magicJack Go?Ĭyril: Actually, the standard version is not supported anymore with windows 8 computer. But we have just recently received an email that it may be released within the month.Ĭhris: One more question. It is because our Engineering Department have not yet released the latest update of the firmware upgrade for windows 10 computer.

However, you may try to refresh the firmware of the magicJack device after you upgrade to windows 10.Ĭhris: So you’re not sure if it will work?Ĭyril: Yes, Chris. Is there anything special I need to do?Ĭyril: Thank you for stating your question, Chris.Ĭyril: Please be advise that your device may not work if the operating system of your computer will be updated.

Your Issue ID for this chat is LTK111530193791728XĬhris: I’m thinking of upgrade to windows 10. Please wait for a site operator to respond. See this chat session for further reference: If you have an old USB-only magicJack, or prefer to use your magicJack with the USB port on your computer, there may be some caveats to consider before upgrading to Win10. For most of us, this is a non-issue because we’re using magicJack connected directly to our routers. New firmware compatible with windows 10 should be available within the month, according to Cyril from magicJack chat support. Additionally, if you own the original USB-only version of magicJack, there is a chance it may not work at all with Windows 10. Good luck!įirmware that you already own may or may not work when you upgrade to Windows 10 automatically, depending on your computer’s configuration. It should work with all versions of magicJack from USB-only to Plus, Go and Express. You may now download the firmware normally here, or when you plug your existing magicJack device into the USB port on your Win10-enabled computer. Firmware is now compatible with Windows 10.

Magicjack works on computer but not router